1 reviews | Active since Jan 2018
TOTAL INCOMPETENCE AFTER BEING A CLIENT SINCE 1998!!!!!!
After not being able to provide coverage in Sheffield Beach adn having their technical dept confirm this is the case I asked to be put onto pay as you go. I received an email on 22 Nov to confirm it had been done only to find out that it had not been done. After numerous emails, calling ********** and visiting a Vodashop my phone has now been blocked. My account is fully paid up.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team