1 reviews | Active since Jul 2017

12 Jul 2017, 14:43

Total Incompetence

<p>Did an online upgrade and due to some glitch in their system they upgraded the incorrect number. Spoken to about 20 different people in the last 2 weeks but not getting it sorted. VODACOM IS THE WORST EVER with telephone customer service. PLEASE CAN SOMEONE HELP ME</p>

0
Replies (2)
Vodacom
Vodacom's reply12 Jul 2017, 15:55
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom
Vodacom's reply25 Jul 2017, 17:24
Official

Good Day

Kindly note that your query has now been resolved.

Regards

Dc

Best regards,