Total incompetence

<p>My phone was ****** about 2 months ago and i phoned Vodacom to black list the phone, i later on recovered the phone (Uber found it in one of the vehicles) i then went to the police station to hand in my afidavit and phoned Vodacom again to take the phone off of black list which took an additional 2 weeks. the phone then worked for 2 weeks and then stopped working again,. vodacom thought it had been put on black list again which it hadnt - finding this out after a month that the phone is 'not locked' as vodacom states. fot the past 2 days i have been phoning vodacom, visiting vodacom care stores in Bryanston and vodaworld, i have called the call centre twice (spending more than 30 - 45 mins on the phone at a time) no answer, no hep NOTHING, but yet, the debit order goes off and vodacom gets paid, this is absolutely shocking. </p>