Total incompetance

<p>incorrect billing on our business account for over 7 months, resulted in us not paying a R68 000 bill when the bill should only be R12 000. Vodacom then cut all of our lines and even after we sent them POP our lines were still not activated for a further two weeks (total down time of 3 weeks). This resulted in medical complacations as one of our staff had a medical emergancy and i personally got stranded overseas in an airport with no way of communicating with anyone. </p> <p> </p> <p>We have contacted their legal department, no answer, accounts department, no answer.</p> <p> </p> <p>On top of this we requested a settlement letter 3 weeks ago, and have done so weekly with no responce.</p> <p> </p> <p>Please tell me what a business account holder of 10 years needs to do to get a responce. </p> <p> </p> <p> UNACCEPTABLE, TOTAL INCOMPETANCE. </p>