AN
Antonie N

1 reviews | Active since Sept 2012

18 Nov 2025, 08:10

Total disregard for their clients

I wish I could give Vodacom an negative star rating.Signal is extremely poor or even non existing around Upington and Keimoes. We have asked the local vodacom branch on numerous occasions to no avail.Signal quality and strength is so slow that a speed test ends up in a negative.Data so terrible that you can't even load a single website.Schools,churches,businesses and families are cut off from the outside world.Leaving people not only without means of communication or education,but open the danger without any means of calling or asking for help.This has been going on for months now and communities are struggling. Definitely not what is expected of a premium brand like Vodacom. Totally disgusted in their lack of maintenance and service

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Replies (1)
Vodacom
Vodacom's reply18 Nov 2025, 10:17
Official
Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team