1 reviews | Active since Aug 2014
Total disregard for their clients
<p>I have to beg Vodacom to send me my itemized billing which I am paying for every month! After numerous request since April 2016 I still have to ask for it every month. It is soooo frustrating to be ignored time after time!</p> <p>That is not the end of it, my son somehow got this song on his phone when receiving a call for which he pay every time. This has been addressed at least 5 times and corrected according to Vodacom but soon afterwards it is back and we have to pay for it. </p> <p>Vodacom does not care one bit about their clients, I have experienced it many times know.</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
