TOTAL DISREGARD FOR CUSTOMER SERVICE

Long story short. I am a Corporate Client. I have been overcharged for data usage in Feb close to R10 000-00. My 5 cell phones have been suspended. i agreed to pay the usual amount that I should be charged on the condition that my phone be reconnected. After the payment the other 4 lines have been reconnected except the one that was overcharged. I have had many long waits on the cellphone and many emails later my account has not been sorted out to date. More than a week ago, I was promised that this issue will be resolved within 7 days. Since Sunday last week (3 May 2015), I have no response to my emails and/or calls. Vodacom expects me to pay for an error they made. I am NOT the only client that have been overcharged for data usage. it is also not possible for me to use so much data as I have 24 hours WIFI in my home and office. <br> <br> I want my contract cancelled and the overcharge reversed so that I can port my number to another service provider. I wait with abated breath whilst I cannot use my phone for business purposes. VODACOMS CUSTOMER SERVICE IS DISGUSTING.