ME
Mariette E
1 reviews | Active since Oct 2011
31 Dec 2020, 09:18
Total blackout - no way to report
We have a total blackout at Vaal Marina GP. There seems to be no other way to report this problem. Even Toby the ChatBot wants to get someone to call me and also send me OTPs but I have no signal. No voice or data. I am using a different data provider to send this message. Please contact me via WhatsApp or email for further info. Please resolve asap.
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Vodacom's replyOfficial
31 Dec 2020, 11:10 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Dec 2020, 11:10
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team