Total blackout for 24 hours
It has now been 24 hours with sporadic to no signal with Vodacom, no working internet signal. The only thing your operators say is that you are busy with network upgrades and that's why there are outages. Surely one cannot accept an extended outage from one of the leading service providers in South Africa, what would we do in an emergency situation when essentially faced with a communication blackout? Please advise what is going on?
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Vodacom's replyOfficial
25 Oct 2020, 09:16 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Oct 2020, 09:16
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team