MS
Michele S

1 reviews | Active since Jul 2015

19 Jul 2015, 09:50

TopUp minutes

Purchased TopUp time, but when new month's data was allocated, TopUp minutes was not utilised first. What is the purpose / benefit of having TopUp ?<br> <br> Call centre advised that utilisation switches to new month's data automatically thereby loosing TopUp minutes. This was not conveyed when I signed up contract telephonically.<br> <br>

0
Replies (1)
Vodacom
Vodacom's reply23 Jul 2015, 12:10
Official
Hello M. Snyders,

We do thank you for the posting.

The matter has been referred to a senior consultant.

Kind regards
Vodacom Consumer Website