1 reviews | Active since Mar 2017
TopUp contract runs out of data again
On the 1st of Dec I used my recharge amount to buy 1GB of data for R149 of the R200 monthly airtime. It has now run out but my data usage is sitting at 242MB only on my iPhone. This is the second time I have had an issue on the TopUp contract.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team