1 reviews | Active since Jul 2016
Top Up Package suspended for REACHING CREDIT LIMIT
<p>VODACOM SUSPENDS MY TOP UP CONTRACT AS IT REACHED CREDIT LIMIT. WHY DONT U PEOPLE UNDERSTAND THAT THIS IS A TOP UP PACKAGE I.E. ONCE AIRTIME IS USED OWNER NEEDS TO BUY PREPAID AIRTIME TO CONTINUE USING PHONE.</p> <p>VODACOM BLOCKS THE LINE NOW I HAVE TO WAIT 24 HOURS TO UNBLOCK.</p> <p> </p> <p>ITS JUST PATHETIC AND OUT RIGHT STUPIDITY.</p> <p> </p> <p>CATCH A WAKE UP</p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
