Top up data contract migrated to Vodacom, now billed R3476 with no notification and no response after queried

<p>I had a top up contract with Altech Autopage(MTN) for 2G at R149. This contract was migrated to Vodacom due to signal coverage. If data was depleted, I could not use the device as the contract was a top up. In August, I was billed R3476 , there was no notification of depleted data and no notification how the data was now open. I queried this on the 17 August, they would get back to me in a few days. On the 23 August, I called again, Vodacom informed me that the query was closed and they would need to reopen another query. Again, I waited..... I called today, 2 September and was told that the query was closed. Nobody contacted me once again. I am deeply disappointed in Vodacoms service. I have been a customer with them for more than 15 years with an average bill of R2500 per month. As far as I am concerned they can keep the money in query and I will move to another service provider.</p>