SH
Sian H

1 reviews | Active since Jul 2016

27 Jul 2016, 08:06

top up credit limit reached??????

<p>I am so frustrated with Vodacom as my services had been suspended since tuesday last week as my credit limit has been reached.</p> <p>i am on a top up package so how can i reach a credit limit????</p> <p>i have called numerous times to reactivate my line and i get told to wait 1-24 hours and i get promised he will be contected well its 8 days later and i am still not connected....</p> <p> </p>

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Replies (1)
Vodacom
Vodacom's reply27 Jul 2016, 08:57
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team