top up account sft locked
<p>I have a top up account keep receiving credit bar limit sms my phone was soft locked even though i had airtime that is given to me by vodacom. I had to phone twice today to re activate my numbers. why is this happening never before have I recieved these messages on top up accounts and then unable to use my phones due to your error. please fix this immediately. I cant phone you everyday twice a day to have my numbers unlock due to your error</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
As per our telephonic conversation, this query has been resolved.
Regards,
R. Maart
As per our telephonic conversation, this query has been resolved.
Regards,
R. Maart