Top dollar for substandard network coverage and service Vodacom!

I lodged complaints for poor network in our area in November(which has been recurring for the last two years). Calls are constantly dropping ,3/4G network shows full coverage but download speeds are less than 1mb/s and calls disconnect during calls even with full coverage-technicians from Mpumalanga came out in November and promised to follow up and repair the issue.Yesteday,months later, I received calls from two call Centre agents in the network dept who undertook to follow up. After the calls I received messages saying the queries have been closed and marked complete! Ive been a Vodacom Customer for 11 years and spend R15 000/R20 000 p/m. VODACOM’s service and infrastructure is increasingly deteriorating!