1 reviews | Active since Mar 2011
Took Samsing Special - Nearly 1 Month Later - Still No Airtime or Vodacom Number "Not Registered"
<p>Went to Games Cresta 5 Nov 16, signed up deal of 1 Phone + "One Free Phone, Sim, Aitime and number"</p> <p>Still waiting for "One Free Phone, Sim, Aitime and number" nearly 1 month later!!!!</p> <p>Despite both making it my problem, and after been shoved from Pillar to Post between the two, both blaming each other, and not really wanting to do anything about it - EXCEPT make it my problem - As the customer here I sit with nothing!!!</p> <p>This Sunday gone the store manager of Game Cresta, e-mailed their contact at Vodacom, and you guessed it - No feedback or communication upto now</p> <p> </p> <p>So whose fault - "Games advertise the special, but blame Vodacom" & "Vodacom says nothing on their system and blames Games"</p> <p>This is really fustrating and unfair, NOBOY ****** CARES, they will not even cancel the whole deal, but rather let me suffer as the customer</p> <p> </p> <p> </p> <p> </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
It is Monday morning 5 Dec 16, and "You Guessed it - No Calls or response" - Total no consideration and complete Incompetance, I am sorry Games Creasta conned me into taking out this "So Called deal, as it has been total fustration from Day 1
Vodacom stop making promises you cannot keep!!!!!!!
It is time to take this matter to Clientele Legal
It is Monday morning 5 Dec 16, and "You Guessed it - No Calls or response" - Total no consideration and complete Incompetance, I am sorry Games Creasta conned me into taking out this "So Called deal, as it has been total fustration from Day 1
Vodacom stop making promises you cannot keep!!!!!!!
It is time to take this matter to Clientele Legal
