Took out new Contract on the 17th December, Still not activated!

<p>On 17th December 2016, I went to Makro to open a contract for a 5GB day and night Wifi bundle. Everything was approved and I paid the activation fee.</p> <p> </p> <p>I was told that it could take between 2 to 7 working days for my sim to be activated. However, that still has not happened.</p> <p> </p> <p>I have since been to Vodacom Shops but they tell me they cannot help me and I must go to Makro (The contract is with Vodacom why can't they help?) I then phoned customer service but was given a similar answer (They don't know why and I must go to Makro). So I go to Makro but they say Vodacom is still going to activate it.</p> <p> </p> <p>It's been 24 days!</p> <p> </p> <p>What's taking so long and why do I have to drive and phone around for nobody to know anything?</p>