Took my money but no service

Item: Vodacom
Rating: 1
Author: Zoe Z

If its load shedding Vodacom in Shelly Beach is down. I bought 1 Gig to use during load shedding just for Vodacom to be down and I wasnt able to use my data. You stole my money. Pathetic, how can you be down during load shedding!

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Replies (1)

Vodacom's replyOfficial

09 Jun 2021, 10:21

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom's reply09 Jun 2021, 10:21

Official