AS
Ashely S
1 reviews | Active since Apr 2019
30 Jun 2019, 20:00
Took money without permission
Vodacom took R505 from my account without my permission. Due to me having insufficient funds, my bank has charged me a penalty fee.
I'm highly irritated by this!!
They put the money back in but I have still lost money because of Vodacom!
Very irritated, this is not acceptable.
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Vodacom's replyOfficial
01 Jul 2019, 11:31 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jul 2019, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team