Took money 3x mid month, didnt pay back bank charges for 3 months straight

<p>I had an issue where Vodacom took 3 x payments from me MID MONTH. They paid back 2x this amount and said all I had to do was send them proof of the bank charges to ********** <p>I have done this over 5 times in 3 months and still nothing. I was on the phone to the call center. They put me through to the finance dept. THe lady named Mavo Mengwena in finance listened to this, I explained that I will go to social media and hello peter should she not help me correctly. She then said "please can you hold" AND SHE SIMPLY PUT ME THROUGH TO THE CALL CENTER. I then asked to be put back to finance. Once back at Finance I spoke to Sepho who simply put me back through to the voice prompt</p> <p>Vodacom is by far the worst customer service I have ever experienced. Apart from that I STILL DONT HAVE MY MONEY</p> <p>DONT USE VODACOM - I wish hellopeter had a zero star rating</p>