SH
Sylvia H
1 reviews | Active since Aug 2016
31 Oct 2017, 11:28
Took 23 hours to do a SIM Swap
After ranting and raving, it finally happened. Should have taken 2-3 hours.
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Replies (1)
Vodacom's replyOfficial
31 Oct 2017, 11:40Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply31 Oct 2017, 11:40
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team