Too *********** to lock a ****** device.

Phone was pickpocketed. Okay, happens sometimes.

Go to the Bayside Vodacom shop as soon as possible. Tell them I need to lock my device and SIM. They tell me they can't help and I must go online.

Go to the Vodacom website. Try to lock my device. Blank page when I open "help and support".

Contact the Vodacom helpline. They tell me they can't lock the device OR the SIM because my upgrade contract is only due to kick in on the 1st of April and the order is still "open". Which means that, for at least 2 more days, it can still be used. Which means I am at major risk if it turns out there's a backdoor on the G8X to bypass the lock screen code.

Luckily for me, I hadn't swapped out to the new phone yet. Still wrapped in it's plastic in it's box. I've cancelled the order, they can have it back, and NEVER will I spend another cent on this ***********, unhelpful company.