VP
Veronica P
1 reviews | Active since Nov 2016
29 Jan 2026, 15:58
Too slow
They said that it's 24 to 48 hours for a technician to come. I've not heard a word and now I hear after escalation they still have another 24 hours!
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Vodacom's replyOfficial
30 Jan 2026, 11:34 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply30 Jan 2026, 11:34
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team