too much ***** with vodacom contracts

Highly frustrated with vodacom! I have been a loyal customer with vodacom for years and using prepaid for years and few years back when I decided to go for a contract all was well until it was time for upgrade of which I didnt upgrade. Last year I see on my bank statement some money was deducted from vidacom almost R2000 and when I phoned vodacom I was told that i took another contract with them and when I asked them I was told when the contract was signed and the funny thing is i havent even been out of my town i dont know for how long. I went through ***** department and did everything i told to do and it seems like nothing came out of it. anyways this gets even better coz saturday I recieved a callfrom vodacom telling me I am in arrears of R5000 and when I asked the lady she said I have 3 contracts with vodacom!!! so I am warning you people vodacom is very careless and doesnt protect their customers so you must know that if you have a contract with them it is more likely that they will allow these **********s to use your information. vodacom needs to open their eyes and protect their customers. I am going to fight till they sort this out and will make sure that I am telling everybody that thinks of using vodacom contract!