AI
Annie I
1 reviews | Active since May 2011
05 Jun 2025, 12:00
too much business going around. seems like you dont require old customers business
i upgraded two of my contracts last week saturday.
untill date has no one contacted me nor have i had any response from vodacom
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
05 Jun 2025, 12:02Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply05 Jun 2025, 12:02
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
AI
Annie I's updateReviewer Update
05 Jun 2025, 15:28Good day, I just had an arrogant agent contact me with regards to my complaint. CLEARLY vodacom does not appreciate longstanding clients. Should this not be resolved and a SENIOR contact me to discuss the inadequicies of Vodacoms response or theit commitment to see my upgrades through, i will lay formal complaints at consumer tribunial for Vodacoms conduct. this is appaling!
AI
Annie I's update05 Jun 2025, 15:28
Reviewer Update
Good day, I just had an arrogant agent contact me with regards to my complaint. CLEARLY vodacom does not appreciate longstanding clients. Should this not be resolved and a SENIOR contact me to discuss the inadequicies of Vodacoms response or theit commitment to see my upgrades through, i will lay formal complaints at consumer tribunial for Vodacoms conduct. this is appaling!
AI
Annie I's updateReviewer Update
09 Jun 2025, 13:59I STILL HAVE NO PHONES AND ITS BEEN MORE THAN A WEEK OF MY UPGRADES. THE TRACKING NUMBERS PROVIDED ON VODACOM WEBSITE DOES NOT EXIST WITH RAM. WHAT GAMES ARE YOU GUYS PLAYING!!!!!!!!!!!
AI
Annie I's update09 Jun 2025, 13:59
Reviewer Update
I STILL HAVE NO PHONES AND ITS BEEN MORE THAN A WEEK OF MY UPGRADES. THE TRACKING NUMBERS PROVIDED ON VODACOM WEBSITE DOES NOT EXIST WITH RAM. WHAT GAMES ARE YOU GUYS PLAYING!!!!!!!!!!!
AI
Annie I's updateReviewer Update
13 Jun 2025, 08:00YET ANOTHER DAY AND NO RESPONSE NOR SERVICE DELIVERY. I WILL BE TAKING THIS TO THE CONSUMER COMMISSION. I HAVE HAD IT WITH POOR SERVICE DELIVERY STANDARDS AND I HAVE TO PAY FOR THIS> ITS NOT EVEN FREE!!!!!!!!!!
AI
Annie I's update13 Jun 2025, 08:00
Reviewer Update
YET ANOTHER DAY AND NO RESPONSE NOR SERVICE DELIVERY. I WILL BE TAKING THIS TO THE CONSUMER COMMISSION. I HAVE HAD IT WITH POOR SERVICE DELIVERY STANDARDS AND I HAVE TO PAY FOR THIS> ITS NOT EVEN FREE!!!!!!!!!!