1 reviews | Active since Apr 2017

24 Aug 2015, 10:24

Too Much Business?

I app**** online for a sim only contract and it said that a consultant will be in contact with me. Nobody ever contacted me, I phoned Vodacom for the contract, gave my reference number, the guy I was speaking to said that it is being processed and somebody will contact me in 5 minutes to finalize.<br> <br> This was last week Thursday. Not sure what the benefit of Vodacom is, if the fees are higher and the service is worse.

0
Replies (1)
Vodacom
Vodacom's reply24 Aug 2015, 10:53
Official
Hello AltaafEssa,

We apologise for the service that you received and the inconvenience caused in this regard.

The matter will be escalated and a consultant will be in contact to assist with resolution.

Kind regards
Vodacom Consumer Website Team