Too many strikes Vodacom!!!

I've been with Vodacom for more than 20 years. I have always had problems when I've had to renew my contract. There is ALWAYS a disconnect between the guys at the Vodacom outlet and the back office... promises are never kept. The last time I lost out on the oppprtunity to get the Samsung Smart Watch. I have been waiting since Thursday for a "system problem" to be fixed so that my renewal can be processed (wasted my time and petrol, twice).

On a separate issue I have been waiting for a refund since 2015... been to Vodaworld about 4 times, promises were made but never honoured... still waiting!

On another occassion earlier this year I went to Vodaworld to get my phone repaired and was told that I did not have insurance only to find out later that I had in fact had insurance. The service around this issue was *******, wasted my time!

Red was my favourite colour but Vodacom makes me hate it!!! Time to YELLOW!