1 reviews | Active since May 2015
Too many issues to mention
This is honestly beyond crazy. First Vodacom overcharged me by over R10000 for cancelling my contract early. It took me 6 months+ to have this rectified. In this timeframe, they made sure my credit record has been negatively affected. Fast forward and I eventually get a very helpful consultant, he helped me find the mistake from vodacom side, credit it and help me settle the correct amount (I unfortunately forgot his name). However, now Vodacom keeps on deducting over R2000 per month from my account. No contract, no debt to them nothing. According to them it has been sorted, yet the debit orders keeps on coming. I am tired of contacting the customer care, having to explain it month after month. Pop a mail to them with proof that they continuously incorrect debit my account.
I will never setup a debit order with Vodacom ever again. They wont cover my bank charges, I struggle to get refunded and have to hope every month that the issue is resolved. CRAZY!
