Too many interns at the Vodacom Call Centre!!

This is the second time in as many months I ask them for a breakup of my usage data. Their useless app cannot track data usage if you have multiple sim cards. What is even more ridiculous is that they can draw the breakup data for me on a spreadsheet, but they are unable to send it to me because their email won't allowe them. 3 staff members tried, Incl. the on duty supervisor, all failed! Kept on getting errors. You really need to sort out your act. NOW I'M STILL IN THE DARK AND MY DATA KEEPS DISAPPEARING!! GIVE US TOOLS TO MANAGE OUR ACCOUNT!