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Dion M
1 reviews | Active since Apr 2019
16 Jan 2020, 17:25
TOO INSIGNIFICANT FOR VODACOM TO ASSIST
I have been trying to unblock my sim for a week and after being cut off every day and driving back and forth, the shop assistant finally told me that contract customers get preference over prepaid customers - so thank you vodacom - i will change to a different, non-discriminative network! Great Service
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Replies (2)
Vodacom's replyOfficial
17 Jan 2020, 06:57Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Jan 2020, 06:57
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
DM
Dion M's updateReviewer Update
05 Feb 2020, 08:02Thank you for nothing vodacom. How do you expect me to remember the exact date and amount i topped up my account over a month ago in order to help me? You have my ID number from when i Rica'd my sim. The more people i mention this to, the more people tell me their problems with you people. Completely useless! Ill rather just switch to another service provider.
DM
Dion M's update05 Feb 2020, 08:02
Reviewer Update
Thank you for nothing vodacom. How do you expect me to remember the exact date and amount i topped up my account over a month ago in order to help me? You have my ID number from when i Rica'd my sim. The more people i mention this to, the more people tell me their problems with you people. Completely useless! Ill rather just switch to another service provider.