RM
Ralph M
1 reviews | Active since Jun 2020
30 Jul 2025, 14:57
Too he’ll with Vodacom. Trying to take money even after contract end. Not providing options to get hold of cancellations
Most irritating network provider, I cannot cancel their contracts because they have made it very difficult to get hold of cancellation. They have been deducting from a 2 year contract even after its completed the same price of the handheld, they are ********.
They do not give an option to put an id and when I put their useless cellphone number it states it’s cancelled. Only way is to go raise this query to my bank and consult with my legal cover. They are terrible and a bunch of ********s
Helpful (0)
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Replies (1)Vodacom's replyOfficial
30 Jul 2025, 15:57Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Vodacom's reply30 Jul 2025, 15:57
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
