Too expensive

Item: Vodacom
Rating: 1
Author: Prudence M

I am highly disappointed at Vodacom i have a contract with Vodacom i am paying R488 for 3 yrs now,then i bought a new phone which uses a nano sim card instead of a micro sim card that im currently using i then went to Vodacom PMB i was told i must paid R65 for a new nano sim card...i ask myself everyday why am i still with this stupid expensive Vodacom i cannot wait for my contract to expire so i can run the opposite direction cz im flippin fed up for paying vodacom.

Helpful (0)

Replies (2)

Vodacom's replyOfficial

18 Feb 2019, 07:51

Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Feb 2019, 07:51

Official

Best regards,

Vodacom's replyOfficial

18 Feb 2019, 14:28

Dear Prudence,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.

Please be advised that the recommended price for a contract sim swop is R63.

Regards,
Vodacom Consumer Website Team

Best regards,

Vodacom's reply18 Feb 2019, 14:28

Official

Best regards,

Too expensive

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