dC
dhersan C
1 reviews | Active since Aug 2015
07 Aug 2015, 09:24
Too difficult to port to Vodacom
On 31 July (last week Friday), I made a request to Port to Vodacom from Cell C and by Tuesday, I did not hear anything from Vodacom. I then went back to the store and my port was approved on Thursday. I now tried to activate the network on Friday (7 August) and I was unable to activate the network because the option was not available when I dialed 100. Vodacom logged a service request and a week later, I still am not able to use the Vodacom network.<br> <br> The process to port has been exhausting and I am not sure how much longer it would take so I can start using the Vodacom network<br> <br>
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Replies (1)Vodacom's replyOfficial
08 Aug 2015, 10:54Hello dhersan,
Thank you for taking the time to raise your complaint with our team.
As discussed we have now addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Julian
Thank you for taking the time to raise your complaint with our team.
As discussed we have now addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Julian
Vodacom's reply08 Aug 2015, 10:54
Official
Hello dhersan,
Thank you for taking the time to raise your complaint with our team.
As discussed we have now addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Julian
Thank you for taking the time to raise your complaint with our team.
As discussed we have now addressed this issue.
Our objective is to turn our complaints into a compliment and I certainly hope that we have achieved this objective.
Regards
Julian
