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Peter M

1 reviews | Active since Mar 2015

13 Mar 2021, 10:51

Too big to care about customers

May I please have the Watch ordered with the upgrade - am also tired of calling and having to hold for ages "as my contract is on an old system". I do not have even a minute spend waiting to follow up issues that should have been done right first time. If I have to call again, and wait am better off moving on.

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Replies (2)
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Peter M's update02 Apr 2021, 09:25
Reviewer Update
Thanks for replaying 3 weeks later, while the issue is yet to be resolved after further 3 calls.
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Peter M's update02 Apr 2021, 09:34
Reviewer Update
In addition I have been double charged for the returned phone and the watch after upgrade.. can i please have the refund (R1,404.765 x @) on the watch and phone without further delay.