AN
Anele N
1 reviews | Active since Mar 2020
29 Mar 2020, 16:58
Toni earpods
About a week back I bought toni earpods for R349.00 from Vodacom at Westgate. Trash trash trash. One side becomes flat say POWER OFF demanding that you recharge, that time it's on 60% and you charged sides at the same time. When they feel like, you move your head the left ear goes quiet and the right ear keeps playing, you move again the left ear plays and the right goes quiet. Even the R10.00 earphones from the street do a better job than this. This is *******, it's like they're supplier didn't test it before selling it to us. If it wasn't for the 21 days lockdown I was going to take back like as soon as yesterday.
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Replies (2)
Vodacom's replyOfficial
29 Mar 2020, 21:30 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Mar 2020, 21:30
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
27 Apr 2020, 15:25Dear Anele,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, You may take back the earpods back to the store after the lockdown.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, You may take back the earpods back to the store after the lockdown.
Regards
Vodacom Consumer Website Team
Best regards,
Vodacom's reply27 Apr 2020, 15:25
Official
Dear Anele,
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, You may take back the earpods back to the store after the lockdown.
Regards
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction with our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organization.
As per discussion, You may take back the earpods back to the store after the lockdown.
Regards
Vodacom Consumer Website Team
Best regards,