1 reviews | Active since Oct 2010

31 May 2017, 15:19

Tomorrow...tomorrow...tomorrow

<p>Decided to go with Vodacom for a contract at their store at ClearWater mall. Went in this past Saturday and the consultant told me its best to come in on Monday so I can also do a number port which I did. I go in and I did all the paperwork this past Monday and was told they dont have a black Samsung A5 which I want but only the gold.</p> <p> </p> <p>I get told that it will definitely be here tomorrow being Tuesday. I called yesterday and get told no stock arrived and said to come in tomorrow which is today [Wednesday]. I call today and the stock has still not arrived and it should "definitely" come in tomorrow which is Thursday.</p> <p> </p> <p>Dear Vodacom, please dont let this be a sign of the service you going to offer. If you cannot accommodate stock of a popular device then this store has a major problem. You making me wait for these days is ridiculous.</p>

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Replies (1)
Vodacom
Vodacom's reply31 May 2017, 16:00
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team