1 reviews | Active since Jul 2017
Told that I have reached call limit to Customer Service
<p>After numerous failed attempts to resolve an issue, I receive an automated response that I have reached the number of calls that I can make to Customer Service</p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
I still have not received a call from a Vodacom consultant - I have also not been able to contact the call centre as I have apparently reached my call limit to the Vodacom call centre - this is disgustingly atrocious lack of service
I still have not received a call from a Vodacom consultant - I have also not been able to contact the call centre as I have apparently reached my call limit to the Vodacom call centre - this is disgustingly atrocious lack of service
Since this issue is not being resolved, our next step is to contact the National Consumer Commission (NCC).
Since this issue is not being resolved, our next step is to contact the National Consumer Commission (NCC).