TL
Tabs L
1 reviews | Active since Oct 2021
14 Jul 2025, 11:36
Tobi Virtual Assistant Useless
Vodacom has created a definite security risk for it's clients with its Tobi virtual Assistant. A human consultant has always been 100%. My other number seem to be hacked and that Tobi is useless. It's a shame......
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
14 Jul 2025, 11:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply14 Jul 2025, 11:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
17 Jul 2025, 08:35Dear Customer,
Thank you for taking the time to share your concerns with our office. We truly value feedback from clients like yourself, as it helps us identify areas where we can improve and enhance our service.
As discussed, we understand that the issue has now been resolved to your satisfaction.
Apologies for any inconvenience this may have caused.
regards,
Consumer Website Team
Best regards,
Vodacom's reply17 Jul 2025, 08:35
Official
Dear Customer,
Thank you for taking the time to share your concerns with our office. We truly value feedback from clients like yourself, as it helps us identify areas where we can improve and enhance our service.
As discussed, we understand that the issue has now been resolved to your satisfaction.
Apologies for any inconvenience this may have caused.
regards,
Consumer Website Team
Best regards,