KS
Karinien S
1 reviews | Active since Jan 2025
24 Jan 2025, 14:02
TOBI SUCKS
The Tobi AI bot sucks. I have a query and cannot even talk to a real human being and Tobi is asking me the wrong questions. When i ask to 'speak to human' it says i am not the main account holder!! What the hell man??
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Replies (2)
Vodacom's replyOfficial
24 Jan 2025, 14:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 Jan 2025, 14:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
28 Jan 2025, 18:27 Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that your query has now been resolved. Regards, Consumer Website Team
Best regards,
Vodacom's reply28 Jan 2025, 18:27
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per our discussion, you have confirmed that your query has now been resolved. Regards, Consumer Website Team
Best regards,