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Pretty M

1 reviews | Active since Dec 2017

29 Apr 2025, 10:29

Tobi sucks

The Tobi robot thing has got into Vodacom's head that they are no longer willing to assist even if you initiate a conversation via emai. I want to speak to an agent? Whet is that so hard when your Tobi has limited options

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Replies (2)
Vodacom
Vodacom's reply29 Apr 2025, 12:03
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,
Vodacom Consumer Website Team 

Vodacom
Vodacom's reply29 Apr 2025, 12:09
Official
Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team