Tobi is useless!
I am overseas at the moment and made sure to activate international roaming before I left. However I am receiving no network in Canada now. I tried called +*** and Tobi is the most useless virtual assistant with no option to speak to a human. I am spending 100s of dollars making calls now and cannot get international roaming activated.
Please email me to help!
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
10 Jun 2022, 07:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Jun 2022, 07:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
's updateReviewer Update
13 Jun 2022, 19:38I have still not received any contact and it has been 3 days. Please do not try calling me on my Vodacom number as that is obviously not operational since roaming is not activated. Please contact me via email or on ***
's update13 Jun 2022, 19:38
Reviewer Update
I have still not received any contact and it has been 3 days. Please do not try calling me on my Vodacom number as that is obviously not operational since roaming is not activated. Please contact me via email or on ***