SS
[email protected] SUMAYA
1 reviews | Active since Jul 2019
30 Jul 2019, 16:30
TOBi is premature and not customer centric mxm
Please can someone other than TOBi contact to resolve my issue. Come on telling me 'We've picked up an unusually high number of calls from your number to our call centre.' Why because my problem is not solved. Now you prevent me from sorting it out by transferring me to TOBi. Come on Vodacom after 20years. Maybe time for me to move.
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Vodacom's replyOfficial
31 Jul 2019, 11:15 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply31 Jul 2019, 11:15
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team