Tobi Doesn't Do Nothing But Waste Time looking 4 Humanz!!

A Simple Request To Speak To A Human Is Impossible!!!!!! Since Friday I've been calling and everytime I get cut of and over 50 messages i left chatting with Tobi to please get a agent to contact me back was just very useless and annoying because I couldn't get important work done all because Tobi doesn't know what to do with the issue i have and leaving plenty call back responses was just unnecessary effort and time consuming and very ridiculous and I would like a manager to call me back to resolve my issue and I will have to escalate this because it's a big problem for me and I have been with Vodacom 22years now so I demand answers and not lies and excuses