ZN
Zusakhe N
1 reviews | Active since May 2018
16 Dec 2024, 12:04
Tobi does not work
The chat bot Tobi is useless. I need to block and blacklist my phone. AI cannot replace subjective issues.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
16 Dec 2024, 14:00Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply16 Dec 2024, 14:00
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via WhatsApp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
ZN
Zusakhe N's updateReviewer Update
16 Dec 2024, 14:43Please contact me on this number ***
ZN
Zusakhe N's update16 Dec 2024, 14:43
Reviewer Update
Please contact me on this number ***
Vodacom's replyOfficial
17 Dec 2024, 09:03Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have spoken to the Call Center who assisted and advised accordingly. Regards Consumer Website Team
Best regards,
Vodacom's reply17 Dec 2024, 09:03
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate that you have spoken to the Call Center who assisted and advised accordingly. Regards Consumer Website Team
Best regards,