MT
Malakia T
1 reviews | Active since May 2012
02 Jun 2021, 19:22
Tobi
Called Vodacom to change my debit order date and I was referred to stupid bot that does not work. It processed my transaction but there was no change as promised by Tobi
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
03 Jun 2021, 10:19 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply03 Jun 2021, 10:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
03 Jun 2021, 17:06Dear Malakia Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that the debit order date has been changed successfully. Regards Consumer Website Team
Best regards,
Vodacom's reply03 Jun 2021, 17:06
Official
Dear Malakia Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have advised that the debit order date has been changed successfully. Regards Consumer Website Team
Best regards,