To whom this may concern

I am absolutely appalled at the service provided by Vodacom.<br> <br> I took the contract last year in May, 23rd which was a Samsung tablet. 2 days later the tablet couldn't charge and I took it back to Vodacom Midlands Mall. It was returned with the promise of it being fixed and it did the same again in July. I also followed the same procedure and took it back. That took another month on its own. It came back and same drama happened in October and November. Seriously, this is ridiculously annoying. At least after the November saga, it pulled for 2 months. Just as I was thinking it was over, March came and the same problem persists. I am highly annoyed and do require this to be taken more seriously then what it has. What disgusts me the most is that on the 25th Vodacom make sure their payment is drawn.<br> <br> I feel it is unfair for me to be paying for such **** service. I expect a formal apology and would like to express that I would not be taking that old tablet back as Vodacom has failed to rectify the problem countless times. I refuse to be paying for a toy. I expect a response as soon as possible together with a new device. Failing which, I will cancel my contract and take this up legally