1 reviews | Active since Mar 2016
To Vodacom or not to Vodacom
Got myself a vodacom contract last year - very chuffed with myself.<br> On opening the account in Bedford Square I noted down my limit to be R900 a month, being reasonable.<br> Thought this was it - and went on my merry way...but since then...my usage is being send by text message to a third party of which is giving me hassle since he is not at all interested in what I use or whats left on my account. January bill came to R1700 and Feb will be R1900 odd.<br> Went in to the branch to rectify and was told all is good - even got a call. Lies..all of it.<br> Third party still receiving messages and very upset with me - <br> Was told the second time I went in that apparently they set the limit for the 1st 3 month not me - well how would I know that I'm spending this much if the usage text goes to someone else an no one told me my limit is over the R900 I requested. <br> One would think that this is very sly and a very good money making tactic?<br> Left with no choice but to hello peter as clearly my voice is not being heard here
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
We apologise for the service that you received and the inconvenience caused in this regard.
The matter will be escalated and a consultant will be in contact to assist with resolution.
Kind regards
Vodacom Consumer Website Team
