SR
Selwyn R
1 reviews | Active since Nov 2009
02 May 2019, 14:32
To Vodacom Clients: Dont believe your Vodacom app
10gig data was loaded to my number as per standard upgrade agreement. Expiry Date was 1st June 2019. Without any warning, this data was removed, and i got a response saying they only willing to give me 2 gig (I dont think i have been given that either)
Helpful (0)
Replies (4)0
Replies (4)
Vodacom's replyOfficial
02 May 2019, 15:00 Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply02 May 2019, 15:00
Official
Dear Customer, Thank you for making us aware of your query. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via WhatsApp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
02 May 2019, 17:58 Dear Selwyn
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Vodacom's reply02 May 2019, 17:58
Official
Dear Selwyn
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
Thank you for taking my call. As per our telephonic conversation, we have assisted in resolving your query. We apologize for the inconvenience and the service experienced.
Have a great day further.
Vodacom Consumer Website Team
SR
Selwyn R's updateReviewer Update
02 May 2019, 18:01Thank you.
It's a pity that we have to resort to logging disputes on hellopeter. But this team at vodacom seems to get the job done.
SR
Selwyn R's update02 May 2019, 18:01
Reviewer Update
Thank you.
It's a pity that we have to resort to logging disputes on hellopeter. But this team at vodacom seems to get the job done.
SR
Selwyn R's updateReviewer Update
02 May 2019, 18:02I can't seem to find a way to change the rating for this
SR
Selwyn R's update02 May 2019, 18:02
Reviewer Update
I can't seem to find a way to change the rating for this