1 reviews | Active since Dec 2016
TO SCARED TO COME BACK TO CUSTOMERS
<p>ROUND THREE HERE WE GO!!!!!!!!!</p> <p>STILL HAVE NOT HAD ANY AND I MEAN ANY COMMUNICATION OR FEEDBACK FROM VODACOM, AFTER COMPLAINING 3 TIMES ALREADY, LATEST PROBLEM................... MY SISTER WENT TO NORTH POINT MALL IN BOKSBURG (YES THE PLACE THAT DID THE ******* SIM SWOP) TO DO HER UPGRADE, TO THE HYAWAHI 9 SOMETHING, IMAGE SHE SENT ME WAS FOR R279.00 PER MONTH INCLUDES MORE DATA MORE AIR TIME ETC, OK UPGRADE DONE SHE GETS HER NEW PHONE, SWEET, COME 1 FEB WHEN YOU GET YOUR DATA PACKAGE , IT IS STILL THE OLD PACKAGE, WHICH MEANS I HAVE TO SPEND ANOTHER BLOOMEN R45.00 FOR AIR TIME SO THAT SHE CAN CONVERT IT TO DATA, SHE WAS SUPPOSED TO GET 1GB OF DATA WITH THE "UPGRADE", IT NEVER HAPPENDED. WHAT KIND OF POOR EXCUSE FOR A CELL PHONE COMPANY IS THIS, I HAVE HAD IT WITH VODACOM. I AM GOING TO THE OUMBUTMAN WITH THIS. HOW MUCH MORE MUCH I TAKE, HOW MUCH MORE MONEY MUST I BLEED FOR YOU PEOPLE BEFORE ANYTHING GETS DONE. DO YOU THINK MONEY GROWS ON A PERSONS BACK, MAYBE I MUST PLANT A MONEY TREE. NOOOOOOOOOO MORE, GET THIS SORTED OUT OR I WILL GO TO SOCIAL MEDIA WITH THIS </p>
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
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Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
